Training
Why do Tec-Ed’s user experience services include training? As more and more organizations follow user-centered design processes, expectations for good user experiences will continue to increase.
Tec-Ed offers the following usability and documentation training courses on an annual basis and by request:
- Usability Now!—A full-day course that explores the concept of usability and its role in the design of successful products, services, and websites.
- Usability 1-2-3—A one, two, or three-day overview of usability—what it is and why your organization needs it.
- Strategic Usability: A Toolkit of Methods for Success—A workshop that shows how to connect multiple usability methods with corporate strategy and success.
- Minimalist Design for Documentation—A course that explores how to apply the principles of minimalist design to all levels of technical documentation.
- Usability Assessment Methods to Empower Technical Communicators—A half-day workshop that surveys approaches for assessing the usability of print documents, online or embedded help, and user interfaces.
- Qualitative Techniques for User-Centered Design—A three-day course teaching how to apply user-centered design during each phase of product development. An exercise-based approach with lecture components.
Tec-Ed also offers customized training services, so that your employees can achieve practical results and learn user-centered design techniques at the same time.
For more information, please contact Barbra Wells at barbra@teced.com.

