Success Stories
Since 1967, Tec-Ed has worked with clients to design successful, usable products that make daily life easier. Here are a few case studies of projects we have performed:
- Computer Software/Hardware—Engineering:
- SupportSoft: Persona development, user experience research, and development of UI specifications to create a successful design with a simplified, flexible workflow [PDF 53KB]
- ShotSpotter: Redesign of the user interface for acoustic-surveillance technology [PDF 102KB]
- Enterprise Management:
- Emerson Climate Technologies: Participatory design of a Web-based dashboard for monitoring and managing climate technologies in retail environments [PDF 137KB]
- Health Care:
- The National Institutes of Health and the University of Michigan: Iterative usability testing of a Web application for group planning of health benefits [PDF 87KB]
- Blue Cross Blue Shield of North Carolina: Iterative design and usability testing to redesign an application form for health insurance [PDF 106KB]
- Manufacturing:
- Ford: Field user research to inform refinements to an automotive website [PDF 425KB]
- Telecommunications:
- Nextivity: Iterative design and testing to create user interfaces for devices that optimize in-home transmission and reception of wireless signals [PDF 44KB]