Case Studies By Industry
Since 1967, Tec-Ed has worked with clients to design successful, usable products that make daily life easier. Here are the categories and case studies of user research and user interface design projects we have performed:
- Computer Software/Hardware—Engineering
- Enterprise Management
- Health Care
- Manufacturing
- Telecommunications
Computer Software/Hardware—Engineering
 |
SupportSoft Update Center
SupportSoft wanted to gain a competitive edge in a complex market by offering customers an excellent user experience. Read more >>
 Download 1-Page PDF Version
|
 |
ShotSpotter Public Safety Console Redesign
Tec-Ed redesigned ShotSpotter’s Public Safety console and mobile console. Read more >>
Download 1-Page PDF Version
|
Enterprise Management
 |
Emerson Climate Technologies BI Dashboard
Emerson Climate Technologies wanted to develop a Web-based business-intelligence dashboard for retail customers. Read more >>
Download 1-Page PDF Version
|
Health Care
  |
The National Institutes of Health and the University of Michigan Online Group Health Benefits Planning
The National Institutes of Health and the University of Michigan engaged Tec-Ed to conduct usability testing of a group health benefits planning application. Read more >>
Download 1-Page PDF Version
|
 |
Blue Cross Blue Shield of North Carolina Form Redesign
Blue Cross Blue Shield of North Carolina (BCBSNC) needed to improve return rates due to incomplete or incorrectly filled-out forms. Read more >>
Download 1-Page PDF Version
|
Manufacturing
 |
Ford Vehicles Website Research
J. Walter Thompson, the digital design agency of the Ford Division of the Ford Motor Company, needed to learn how vehicle buyers make purchase decisions. Read more >>
Download 1-Page PDF Version
|
Telecommunications
 |
Alltel Website Redesign Usability Testing
Campbell-Ewald, the digital design agency of Alltel Corporation, needed to validate an improved customer experience in researching and locating the information new customers were seeking. Read more >> Download 1-Page PDF Version
|
 |
Nextivity Smart Repeaters UI Design
Tec-Ed was asked to create intuitive user interfaces for the Nextivity's smart repeaters so consumers can install them without calling customer support. Read more >> Download 1-Page PDF Version
|