|
Training Your Team in the Basics of Usability
Successful companies from Blue Cross to Yahoo! have long since recognized the need for usable tools in a competitive market. Find ways to train your team to design products that are easy to navigate and accessible to the widest audience possible.
[HTML version]
Helping Users to Use Help:
Results from Two International Conference Workshops
All too often, computer users fail to use the help systems available to them. The results of two workshops, held at the 2004 ACM SIGCHI and Usability Professionals' Association Conferences, point to some surprising reasons for the continuing challenge of getting users to access help.
[PDF version 330KB]
Making It Easy!
The Usability Professionals' Association is organizing the first annual World Usability Day with local activities in many cities around the world. The theme of the event is "Making It Easy." Any organization with an interest in improving users' experience of technology is invited to attend.
http://www.upassoc.org/worldusabilityday/
Organizing Qualitative Data from Lab and Field:
Challenges and Methods
Analyzing qualitative data collected in usability studies can be challenging. How can we efficiently organize our observations to discover usage patterns and build personae? What are the advantages and tradeoffs of different approaches? This paper describes three methods of organizing usability data based on study complexity and reporting requirements.
[PDF version 800KB]
Stalking the User: Practical Field Research
Usability practitioners are now finding that we can adapt the field research methods of anthropology to learn even more about our users and design more usable products, websites, and documentation. Field usability research involves observing people in their own environments--workplaces, homes, and schools--to learn their normal behaviors.
[HTML version]
Big Changes at Home
Get ready for a new look and fresh content when you land on the Tec-Ed home page--we are completely redesigning our website. The new site is scheduled to launch by the end of the year, and we wanted to let our faithful visitors know why we decided to make big changes to the site.
[HTML version]
More Growth--Now Hiring in California
Continued strong growth at Tec-Ed brings the need for an additional senior user research consultant in the San Francisco Bay Area. We are looking for candidates with a proven commitment to quality work on demanding projects for both well-known and start-up companies. The position is full time with full benefits.
[HTML version]
Note: To be added to the newsletter mailing list, click SUBSCRIBE and put "subscribe" in the subject line of the e-mail.
To be removed from the newsletter mailing list, click UNSUBSCRIBE and put "unsubscribe" in the subject line of the e-mail. Tec-Ed will not share your e-mail address with anyone else, whether you stay on the list or unsubscribe.
| 